Front Desk / Office Assistant

600-Hour Program
Open Entry/Open Exit

Background:

The Front Desk/Office Assistant certificate program prepares the student for an entry level position in an office setting. This course represents Step One of a core curriculum leading to certificates in either Account Clerk or Administrative Assistant. The student is exposed to computer based business applications.

Typical Tasks:

Type at a minimum of 25 nwpm
Compose letters, memos, and forms
Edit existing documents
Create reports
Develop databases
Create a presentation
Maintain records
Use mathematical formulas

Course Content:

Keyboarding - Accuracy and speed building
Computer Basics
Word Processing Beginning
Spreadsheets Beginning
Business Communication
Alphanumeric Indexing
Electronic Calculator
Machine Transcription
Telephone Techniques
Operating Systems/ Windows

Orientation and Registration:

Program Orientation is required in order to sign up for the program. At the orientation you will learn about the Data Entry Specialist Certificate Program curriculum, what your time commitment will be, and the resources available to help you achieve your goals. Orientation and registration takes place once a week.

To register for the orientation:

Call the counseling center at the Continuing Education campus where you plan to enroll to reserve a place in the orientation.

Classes

Front Desk / Office Assistant

Background:

Typical Tasks:

Course Content:

Orientation and Registration:

To register for the orientation:

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